T & C Refunds

Terms and Conditions 

Cancelling Classes or courses
Lessons cancelled or rescheduled by YOU ‘THE CUSTOMER’ within 7 days of the lesson are not eligible for a full refund.
• In the circumstance of cancelling or re‐scheduling Richard’s Dance Academy cannot guarantee the new dates will be successfully arranged.
• Richard’s Dance Academy do not refund payment if:
YOU ‘THE CUSTOMER’ decide you are not happy with either the tuition or the Instructor after all lessons have been completed. This is because YOU ‘THE CUSTOMER’ should alert Richard’s Dance Academy to any issues as detailed in ‘Complaints’ as soon as the problem arises within the course of lessons. No refunds after week 2 of a 6 week course.
YOU ‘THE CUSTOMER’’ decide not to continue with your booked classes midway through the booking, or if the sessions are cancelled.
Complaints
In the event that YOU ‘THE CUSTOMER’ are unhappy with the service provided by Richard’s Dance Academy, you must raise the issue with Richard’s Dance Academy immediately to explain the situation. Depending on individual circumstances, Richard’s Dance Academy will arrange for a replacement Instructor, in extreme circumstances offer a refund for the lesson and any subsequent lessons. If a replacement Instructor can be arranged Richard’s Dance Academy reserve the right to reschedule the lessons.
Termination
• Richard’s Dance Academy can terminate this Agreement by giving 24 hours notice.
• Richard’s Dance Academy reserve the right to terminate this Agreement immediately should YOU ‘THE CUSTOMER’ be in breach of contract.
• YOU ‘THE CUSTOMER’ may terminate this Agreement by giving 48 hours notice.
Cancellation
by YOU ‘THE CUSTOMER’ is subject to cancellation charges as follows:
14‐7 days before due date: 30% of agreed fee, 7‐3days 50 % of fee, 3days 75% less than 3 days 100% due. The charges are non negotiable as Richard’s Dance Academy will have booked the time for YOU ‘THE CUSTOMER’ and not taken bookings from potential Customers.
∙ Indemnity
YOU ‘THE CUSTOMER’ agree that Richard’s Dance Academy will not be liable to you for any claim or demand, including reasonable solicitor’s fees, due to or arising from YOU ‘THE CUSTOMER’ lessons with Richard’s Dance Academy.
∙ Entire Agreement and Applicable Law
This Agreement sets out all of the Terms and Conditions between Richard’s Dance Academy and YOU ‘THE CUSTOMER’ This contract shall be governed in accordance with the laws of England and English Courts shall have jurisdiction in relation to the Agreement. Richard’s Dance Academy reserves the right to alter these Terms and Conditions from time to time without giving notice to YOU ‘THE CUSTOMER’’.
Richard’s Dance Academy 2015